Please download a PDF of the Official Penn Employment Application here.
Complete the form and submit along with any other required materials, as per the individual job listings below.
The Morris Arboretum of the University of Pennsylvania has an opening for a Visitor Services Supervisor. Acting as the on-site manager, the Visitor Services Supervisor oversees the front-line operation of the Arboretum, ensuring an exceptional guest experience for all visitors.
The Supervisor has four main areas of responsibility: customer service, staff oversight, operations, and rental program coordination.
The Supervisor ensures that every visitor (over 130,000 annually!) has a wonderful experience and, when they don’t, steps in quickly to resolve issues in a friendly, pro-active manner. The Arboretum serves a variety of constituents with diverse needs. As such, it is important for the Supervisor to be calm under pressure, comfortable interacting with diverse groups, and able to think on their feet.
The Supervisor directly manages 3-12 part time Visitor Services staff on a given day, ensuring that every staff member not only adheres to the Department’s policies and procedures but also rises to the Arboretum’s high standards of service and professionalism. The Supervisor models exceptional customer service and builds a strong working team through training, coaching, evaluation, and mentoring. As a team leader, the Supervisor must be self-confident, comfortable addressing issues directly, professional, and willing to jump in where needed.
The Visitor Services Department oversees admissions, parking and the Shop/Visitor Center. Operationally, the Supervisor makes sure that these functions run smoothly. That involves everything from addressing problems that arise and responding in emergencies to handling cash and making sure brochures are stocked. This requires strong attention to detail.
Rental Program Coordination
Also under the Visitor Services umbrella, the Arboretum has a robust rental business with which the Supervisor takes an active role – giving rental tours, answering initial inquires, following up with clients, and actively monitor rental event details. The Supervisor is a point person not only for those interested in renting the Arboretum but also for those in the midst of planning their events. This requires the Supervisor to be not only customer-focused but also able to pitch the Arboretum while keeping its needs and limitations in mind.
This is a year-round, part-time, paid position working a variable 16-24 hours (2-3 days) per week, including weekends and some holidays and evenings.
Hourly Rate: $15/hour
To apply, please send your resume and a cover letter to: email@example.com
Description: Perform business office transactional and administrative work including: Review all Travel/ Entertainment activity for compliance with University Rules and Regs, creating and administering purchase orders, processing of invoices, quantifying expense accruals, back-up for PennWorks and UMIS (personnel/payroll systems), tracking time off for support staff, weekly reconciliation of Purchasing Card activity, and special projects as needed.
Hours: Three days/week (including Mondays), 9:30 – 4:00.
Qualifications: H.S. Diploma or GED Equivalent required. Preference will be given to candidates with at least a two-year Associates Degree (Business, Finance, Accounting) and a minimum of 2 to 3 years of experience; or equivalent combination of education and experience. Candidate must be detail oriented, organized and have excellent communication and customer service skills (for internal and external constituents). Must have demonstrated success as a team player. Experience with BEN Financials (Penn’s accounting system) and Personnel/Payroll (UMIS, PennWorks) strongly preferred. Proficient with Microsoft Office products, particularly Excel, required. Candidate must be available to work on Mondays.
For more details and to apply: http://jobs.hr.upenn.edu:80/postings/10664
Description: The assignment includes custodial work, events support, cleaning of water features throughout the garden, customer service to our visitors and members, and responsibilities for security and safety. This position also may be a maintenance technician’s helper. Only responsible, mature, self-starting individuals who can wrok various shifts should apply. Under no circumstances will this position work more than 1,000 hours in a given year, and no more than 28 hours in a given week.
To Apply: Interested parties should send resume to Tom Wilson, Morris Arboretum 100 E. Northwestern Ave., Philadelphia, PA 19118 or email to firstname.lastname@example.org.
Thank you for your interest in Employment at Morris Arboretum. We currently do not have any openings.
Are you an avid gardener, nature enthusiast, or horticultural professional looking to share your expertise? We are currently seeking volunteer guest contributors to write for the Morris Arboretum Blog. Journalism/editorial writing experience a plus, but not required.
For more information please contact the Marketing Department at email@example.com
Parking Lot Closed Thursday, July 30 - Friday, July 31, 2015. Out on a Limb garden feature closed Thursday, July 30.
Morris Arboretum’s parking lot is being repaved Thursday, July 30 - Friday, July 31, 2015. Our parking lot is a demonstration lot for its sustainability. Installed 25 years ago as one of the first of its kind, the parking lot has filtered into the earth about 31,863,304 gallons of precipitation from the Wissahickon watershed. But the time has come for it to be renewed.
The entire parking lot will be closed Thursday, July 30 - Friday, July 31, 2015. Auxiliary parking will be available at the bottom of the hill (near the kiosk) and shuttle service will be provided to the top of the hill. ADA access will be limited. No buses will be permitted beyond the kiosk.
Our Out on a Limb garden feature will be closed for maintanence on Thursday, July 30.
We apologize for the inconvenience, but we are committed to keeping our parking lot sustainable and our visitors safe. Thanks for your patience.The Arboretum is open as usual. Click here for hours.
Weather conditions may limit garden access to certain features even if the garden is open – please check the web site or call (215) 247-5777 for updates before visiting. Our visitors’ safety in the garden is our top priority. Therefore when inclement weather is predicted, we will make decisions about closing the garden accordingly.