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Support Resources

Support for technology products at Penn is provided by both the vendors as well as dedicated Penn support providers. You'll find links to these support resources below.

Technology Training
ISC Technology Training Services provides computer training opportunities for comfort with common computer applications in use today and for expertise in more technical areas. Courses are held on Penn's campus at 37 th & Chestnut. More information.

Manufacturer Sales & Support Contacts
Get in touch with the account representatives for Apple, Dell, and Lenovo.

Penn Computing
Bulletins about security and viruses, new hardware and software, and University IT policies.

Technical Support

Computer Fixer On Campus
The Computer Fixer On Campus is currently certified for warranty repair on Apple, Dell, IBM-Lenovo, and HP, and will look at machines of any manufacturer which are no longer under warranty.


Related Information
Applications supported by the
University's schools and centers
» www.upenn.edu/computing/
Where to get technical support based on your school affiliation
» www.upenn.edu/computing/home/
menu/orgs.html
Technical support for students living in College Houses
» www.rescomp.upenn.edu
Technical support for students living off campus, for graduate and professional students, and students living in Greek houses
» www.upenn.edu/computing/crc/
Apple Support
»
800-800-2775
» www.apple.com/support
» Support for iPods
» iPod shows a folder icon
» Request an iPod repair
Dell Support
»
800-234-1490
» www.support.dell.com
IBM ThinkPad Support
»
800-IBM-SERV
» www.ibm.com/support
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Penn Computer Connection
© 2009 The Trustees of the University of Pennsylvania
Last update:   7 April 2009