PennCard Policies
The PennCard
The PennCard is the only official University of Pennsylvania
identification card for students, faculty and staff and other affiliated
members of the University community. In addition, the PennCard provides
access to a wide variety of campus services.
Use of the PennCard
The PennCard is the property of the University of Pennsylvania. You should carry the PennCard at all times. The PennCard must be presented upon request by any University official. Your use of the PennCard constitutes your acceptance of the terms and conditions of all applicable Cardholder Agreements and PennCard policies.
PennCard ID Number
The number on your PennCard consists of three parts: 123456
12345678 00
| 123456 |
BIN or Bank ID number |
| 12345678 |
Your PennCard ID number |
| 00 |
Tracking code |
The PennCard ID number replaces the Social Security Number (SSN) which
had been used previously as an identification number. We've made this
change for your privacy and security.
PennCash Refund/Donation Policy
PennCash refunds or donations are only processed after graduation, termination of
employment or other extended separation from the University.
- The University reserves the right to close a PennCash Account when the Cardholder graduates or withdraws from the University (with respect to students), terminates employment (with respect to faculty/staff) or if the Cardholder’s PennCard expires (with respect to all others). A Cardholder may also notify the PennCard Center in writing requesting that the Cardholder’s PennCash Account be closed. Upon this notification, the University will issue a refund of the unused balance of Cardholder’s PennCash account. Refunds will be made:
(1) in cash, if the amount is greater than $1 but less than $20 and the Cardholder requests the refund in person at the PennCard Center; (2) credit to Cardholder's credit card; (3) by check to the Cardholder's last known address; or (4) by donating unused PennCash to the Penn Fund.
The University reserves the right to close any PennCash Account that has been inactive for a period of twelve (12) months. The PennCash Account is automatically closed two years after the expiration date indicated on the PennCard.
- Cardholders requesting refunds of $20 or greater should submit a request to the PennCard Center via e-mail
at penncard@exchange.upenn.edu or call 215-417-CARD. Please note that the request should include
the cardholder's name, PennCard number, and mailing address.
- Cardholders requesting to donate their unused PennCash to the Penn Fund should submit a request to the PennCard Center via e-mail at penncard@exchange.upenn.edu or call 215-417-CARD. Please note that the request should include the cardholder's name, PennCard number, and mailing address.
Digital Photograph Policy
A digital photograph is required for the issuance of a PennCard and
will be retained by the University. This digital photograph is not considered
directory information and may be disclosed only to the University officials
with a legitimate educational or institutional interest, or to others
consistent with the following policies and laws.
All: Policy
on Privacy in the Electronic Environment
Students: The Family Educational Rights &
Privacy Act (FERPA). See the Penn
Policy on the Confidentiality of Student Records
Employees: The
Human Resources Policy on Records
See Also: Identification
Cards, Temporary
Identification Cards
Others: Any pertinent laws
PennCard Care Instructions
| Do |
Don't |
| Keep your PennCard with you at all times. |
Punch holes in the PennCard. |
| Report loss or theft immediately to Public Safety or the PennCard
Office. |
Surrender your card as collateral for services. |
| Store your card where it will be protected and not come in contact
with anything that may damage or demagnetize the magnetic stripe |
Apply stickers to the PennCard. Stickers can damage card readers
and cause the cards themselves to malfunction |
|
