About Residential Services

Living on campus is an essential part of the Penn experience. The Department of Residential Services works closely with partner departments to support our residents in their academic endeavors, their personal growth, and their day to day life on campus.

Residential Services is one of five departments serving under an Executive Director of Business Services:

Department of Residential Services

    • Off Campus Services
    • Sansom Place

Hospitality Services

    • Penn Dining
    • Conference Services
    • University Club

Penn's on-campus residences include 11 College Houses and 2 high rise towers at Sansom Place. We house 6700 undergraduates and graduate students in a variety of room types from traditional double rooms on a community hallway to private apartments with private bedrooms, kitchens and baths.

The University Quadrangle cornerstone was laid in 1895 and marked the origin of Penn's residential campus. Renovations completed in 2009 in Hamilton Village high rises and W.E.B. DuBois College House, all built in the early 1970's, represent a milestone in Penn's commitment to the essential nature of the on-campus experience.

Contact Us:

Department of Residential Services
Stouffer Commons
3702 Spruce Street
Philadelphia, PA 19104-6027

Hours: Monday through Friday, 9AM-5PM.

General Email: living@exchange.upenn.edu

Phone: 215-898-3547

Fax: 215-898-0234

For questions about:
Mail or parcel delivery: housingmail@exchange.upenn.edu
Move-In: movein@exchange.upenn.edu
Move-Out: moveout@exchange.upenn.edu
Room Inventory reporting: myroom@exchange.upenn.edu
Campus Express and housing: cehouse@exchange.upenn.edu

For billing questions:
Rent/Assignments: living@exchange.upenn.edu
Information Center charges: iccharge@exchange.upenn.edu
Room damages: damages@pobox.upenn.edu
Summer housing: confsvcs@exchange.upenn.edu

To contact an individual department unit:
General Administration: 215-898-3547
Housing Assignments: 215-898-8271
Building Administration: 215-898-3547
Off Campus Services: 215-898-9319
Conference Services: 215-898-9319